Notes : Please check the Size table before place order(Please allow 0.5-2cm differs due to manual measurement)
Packing & Shipping
We take nice care in packing every detail to ensure safe shipment to you .Therefore please check the package before you sign to receive it, if it is broken or damaged, you can make a record with the carrier. At the same time, you can take a photo and send to us, we will solve the problem for you at the first time.
Shipping by China Post Air Mail, usually need about 15-60 business days (Brazil 90 days) arrive. If you need the items urgent, please choose shipping method EMS/DHL for free and pay extra shipping cost (shipping time 5-7 working days). It is very fast. So welcome to my store to find the items that you liking.
Return & Exchange
1. If the item is defective, please notify us within 7 days after receive. Do not open dispute without communication.
2. If you are not satisfied when you receive your item, please return it within 15 days for a replacement or money back. Please contact our after service staff before return it.
3. If there has quality problem ,please take picture for us.We will resolve it for you within 24 hours .
4. If you cant receive the package within 60 days ,we will return your money (Brazil 90 days).
1. If you are satisfied with our products and service, Please leave us a 5 stars feedback.
2. If you have any problems or question regarding your transaction please contact us before leaving any type of feedback.
3. All emails will be answered within 24 hours,If you do not receive our reply, please kindly re-send your email or complaint to our manager.
Average Star Rating: 5 out of 5 (11 Ratings)
Feedback Rating for This Product
5 Stars (11)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Stars (0)
5 Jun 2017 02:15
M corresponds to Russian S, though a bit loose in waist. But OK for sports
29 Apr 2017 04:27
26 Apr 2017 00:39
color, design, and febric of received item is up to the mark. I will give 10/10. very good quality and received with 1 month. fully satisfied.
11 Apr 2017 08:02
really nice t shirt for my girlfriend.
26 Mar 2017 12:45
Item is as described. Store ships fast. Good item. Safe arrival. Smells how new, unwashed, clean clothes should smell. No odar / no bad smell. Size is as requested.
15 Mar 2017 18:20
Item came in good condition and the shipping was fast. I hope to deal with you again. :)
14 Mar 2017 08:26
28 Feb 2017 19:37
23 Feb 2017 01:24
21 Feb 2017 15:13
19 Feb 2017 17:47
Футболочка отличная! Пришла за 12 дней!!! На ОГ - 97 см и ОТ - 80 см М-ка подошла идеально. Не обтягивает живот, лишнего ничего не видно.
Fits true to size, take your normal size
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-20 Business days
10-20 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of YourActiveWear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of www.youractivewear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.